- Joined
- 2024-04-27
- Posts
- 567
- Location
- Denver, CO
Started the withdrawal process at MyStake after hitting a decent run on blackjack ($840 cashout request) and they're asking for address verification. The email says they need a utility bill from the last 30 days but I've been paperless for 2 years — everything comes through ComEd's app and my landlord handles water/gas digitally.
I can screenshot the PDF statements from my ComEd account showing my Lincoln Park address, but they're downloaded files, not physical mail. The statements are official with ComEd letterhead and account numbers, just delivered electronically.
Has anyone dealt with MyStake's verification team on digital utility statements? Do they accept PDF downloads or do they specifically want scanned physical mail? Don't want to delay this payout waiting for next month's paper bill if digital works.