- Joined
- 2025-06-19
- Posts
- 345
- Location
- Phoenix, AZ
Just got burned by DraftKings on what should've been an easy
Just hit a decent win on NBA props last week and trying to cash out $950 from an offshore book. They're asking for driver's license, bank statement from last 30 days, and a selfie holding my ID. Submitted everything Tuesday morning but still showing "under review" 4 days later.
Is this normal timing? The site says 24-48 hours for document verification but I'm past that window. This is my first withdrawal over $500 so maybe they're being extra careful, but getting nervous about the delay.
What's been everyone's actual experience with verification times? Trying to figure out if I should be worried or just wait it out.
50 bonus grab. Was depositing $500 to hit their CHITOWN250 promo for Bears season win totals (over 8.5 at +110), but the code expired at exactly 11:59 PM while my payment was processing through my Chase card.Deposit went through at 12:03 AM according to my bank statement, but DraftKings is saying the promo window closed and they can't honor it retroactively. Support ticket #DK-2847392 has been open for 3 days with just automated responses about "reviewing promotional eligibility."
The Bears are sitting at 8.5 wins with decent value, but without that bonus match I'm not touching it. Anyone else get caught in similar timing issues with their promos? Seems like they should honor deposits that start before midnight even if they complete after.